Role-playing is a training technique in which a trainee assumes a role (a character showing some characteristics of a real person, e.g. a nervous customer or unreliable employee) of a person who has to perform a specific task. Putting oneself in the role and entering into an interaction with others (playing scenes) allows to better understand the circumstances of a given situation (e.g. motivation for specific behaviors), to consolidate proper behavior against such event (e.g. techniques for calming down a nervous customer) and how to improve skills through repetition.
Acronym
Rp
Edition
1
Number
59
Production effort
5
Production time
5
Learning power
9
Engagement
9
Difficulty of use
4
self-learning
Yes
with peers
Yes
sync
Yes
async
Yes
formal
Yes
informal
Yes
Analysis
No
Awareness
Yes
Knowledge
Yes
Skills
Yes
Attitudes
Yes
Implementation
Yes
Measurement
No
Worth to know
- By stepping into another's shoes, participants can better understand different viewpoints, improving empathy and social interactions.
- This method engages learners actively, making the learning experience more memorable than passive instructional methods.
- Provide background information, context, and clear instructions to participants. Understanding their roles and the scenario's objectives is crucial for effective participation.
- After the role-play, conduct a debriefing session to discuss observations, feelings, and lessons learned. This reflection is critical for consolidating learning.
- Design scenarios that are relevant and realistic to the participants' experiences or future roles. Authenticity enhances engagement and the applicability of the skills learned.
- Be mindful of group dynamics and ensure that all participants are actively involved and engaged, preventing domination by more outspoken individuals.
- Start with simpler scenarios and gradually increase complexity as participants become more comfortable with the role-playing format.
- Feedback is Key. Ensure feedback is constructive, specific, and focused on behaviors rather than personal traits. This encourages growth and learning.