Job aids are all methods that allow to make the completion of a task more efficient, they lead the participants step by step or remind them how to do the tasks. Some of them are:

1. control lists (e.g. a list of equipment that has to be brought together)
2. forms, instructions (a first aid manual)
3. process diagrams, illustrations (drawings, photos, symbols)
4. models (such as an example of a project’s budget)
5. dictionaries (on specific terminology for a given work station)
6. lists (for example key shortcuts for a specific application)
7. procedures (e.g. the procedure of making an order) - also in the form of so-called screencasts (short animations showing how a task is done in an IT system)
8. templates (e.g. a model of a contract or report, or a template of a flier that fits within the company's visual identity)
9. spreadsheets and calculators (in electronic or paper forms)
10. atabases and online support.

Workplace support neutralizes possible barriers and shortens the time from studying to implementation. For example it isn’t always necessary for all of the students to create their own spreadsheet after learning a new method of calculation, especially if the students aren’t proficient with Excel. In this case it is better to give them a well prepared and formed sheet.

Unlike a training course or other ways of learning that are usually supposed to make the student commit a fragment of knowledge or a skill to long term memory, the job aid mechanism gives necessary information at the time that it is required to complete a specific task.

Job aid is sometimes more optimal than other forms of knowledge or skill transfer. That happens when the knowledge rotates so fast that committing it to long term memory would be pointless.

A useful tool which is perfect for the role of a job aid carrier, are mobile tools which ensure a continuous access to the knowledge regardless of place or time which means they can be used during field work.

Thanks to the possibility of inputting and processing different kinds of data about the user, their surroundings and the context that they are working in, support offered by mobile applications can be individualized and adapted to different situations which means they can help in any difficulties that arise during the completion of a task more efficiently. They can also use elements of augmented reality.